Design / Deployment of BPM Solution Create and design requirements documentation for functionality required in new BPM solution being deployed. Collaborate with third party vendor and internal stakeholders on design of new BPM solution. Create and design deployment schedule for BPM solution in collaboration with third party vendor and internal stakeholders. Responsible fo

Perform compliance testing across multiple regulations within the Retail line of business; (i.e., RESPA, FLOOD, Truth in Lending, UDAAP, Truth in Saving, Electronic Fund Transfer, Funds Availability). Possess an in depth knowledge of Retail Banking Regulations; (i.e., RESPA, FLOOD, Truth in Lending, UDAAP, Truth in Saving, Electronic Fund Transfer, Funds Availability. Ind

Strategy Partner with corporate functional leaders to create and execute a technology strategy that will enhance overall business capabilities. Stay abreast of technology industry trends and best practices. Continuously transform the organization to increase efficiencies and reduce overall expense. Partner with innovation team to test and learn emerging technology and its

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Strategy Collaborate with Data & Analytics and Data Enginering to define and manage the strategy and roadmap for reporting across ERD and the Lines of Business, to ensure a standardized approach to the use of Risk related data. Transform reporting capabilities to ensure data integrity across ERD and create a single source of truth. Responsible for creating a center of exc

Maintenance of RCSA Policy Documentation Maintain regular updates to the Policy and associated procedures to 1) ensure alignment with regulatory expectations and industry standards; 2) define common expectations across all Lines of Business and risk pillars; and 3) summarize risk governance and oversight processes by Line of Business and risk pillar. Identify opportunitie

Manages calendars, schedules meetings, and coordinates events/meetings for the department on the behalf of market president. Screens incoming phone calls, often intercepting and resolving issues prior to reaching managers. Books travel and completes expense reports for managers and team. Facilitates seamless communications between the executive and both internal and exter

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Execute Second Line of Defense (SLOD) risk management functions relative to Technology Risk by working with Technology, the LOBs and other bank stakeholders/divisions to risk review areas, related processes, etc., providing credible challenge regarding risk assessments, controls, strategic direction and other activities pertaining to the LOBs and Comerica. Ensure awarenes

Data Strategy and Architecture Establish and execute an enterprise data strategy roadmap, including strategic priorities for business lines with the development of information based capabilities. Serve as the functional liaison between business and functional areas and technology to ensure that data related business requirements for the protection and use of information a

Data and Analytics Consulting Builds strong relationships with senior business stakeholders and their teams to understand business objectives and potential threats to achieving those objectives. Advises business stakeholders on how to leverage enterprise data and analytical capabilities to drive business value through fact based decision making. Frames business problems f

Workfront Admin Responsible for configuration of in app automation via Fusion. Responsible for integrations and configuration via Fusion. Manage Workfront/DAM Help and change request queue. Maintain COE on SharePoint Online. Train new colleagues on Workfront features and processes. Build compliance reports as need to support internal and external audits. Member of governa

Analytics Identify and analyze inconsistencies and inaccuracies in customer data, including spreads, aging's, projections and other financial documents. Ensure complete and thorough analytical narrative and commentary on requests and provide recommendations on structural enhancements to mitigate risk or help win business. Evaluate strengths and weaknesses within each cred

Manages the customer service activities of the Treasury Management Relationship Specialists and Analysts. Responsible for assigning and changing portfolio assignments as according to customer/market expectations and/or demands. Handles escalated customer service issues to a satisfactory conclusion. This may include resolution with various areas such as operations, product